Privacy policy

At Grey Board Syndicate, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure and transparent manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, services, or educational programs.

1. Information We Collect

We may collect and process the following types of personal data:

  • Full name and contact information (email, phone number, address)
  • Professional details such as job title, organization, and industry
  • Billing and payment information for course enrollment
  • Information about your interactions with our website and programs
  • Any communications you send to us, including support requests

2. How We Use Your Information

We use the information collected to:

  • Process course registrations and manage your account
  • Deliver our educational services and provide support
  • Send relevant updates, resources, and program communications
  • Improve our website and educational offerings
  • Comply with legal obligations and protect our operations

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. When data is no longer required, it is securely deleted or anonymised.

4. Cookies Policy

Our website uses cookies to improve your browsing experience, analyse traffic, and personalize content. Cookies are small text files stored on your device that help us recognize repeat visitors and track how users interact with our content.

You can adjust your browser settings to block or delete cookies at any time. However, disabling cookies may affect the functionality of certain features on our website.

5. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. In limited circumstances, we may share your data with trusted service providers who assist us in delivering our programs and maintaining our website. These providers are contractually bound to protect your data and act only on our instructions.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you are entitled to the following rights under the General Data Protection Regulation (GDPR):

  • The right to access your personal data
  • The right to correct inaccurate or incomplete data
  • The right to request deletion of your data (“right to be forgotten”)
  • The right to restrict or object to data processing
  • The right to data portability
  • The right to withdraw consent at any time
  • The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us directly using the contact details below.

7. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Access to personal information is restricted to authorized personnel only.

8. Changes to This Policy

Grey Board Syndicate may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically to stay informed about how we protect your data.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, your data rights, or how your personal information is handled, please contact us at:

Email: support@greybsync.com